PRIVACY POLICY

A LEGAL DISCLAIMER

Privacy Policy for Holistic Beauty and Wellness Café

At Holistic Beauty and Wellness Café, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, book services, or engage with our business.

  1. Information We Collect

    We may collect the following types of personal information:

    • Personal Identification Information: Your name, email address, phone number, mailing address, and other details provided when booking appointments, purchasing products, or subscribing to our communications.
    • Payment Information: Payment details are securely processed through third-party payment processors. We do not store your credit card or payment details on our servers.
    • Usage Information: Information about how you use our website, such as pages viewed and interactions. This data may be collected through cookies or similar tracking technologies.
  2. How We Use Your Information

    We use your personal information for the following purposes:

    • Service Fulfillment: To manage appointments, process payments, and deliver services.
    •  Customer Support: To address your questions, bookings, or concerns.
    •  Marketing and Promotions: To share information about new services, special offers, or events (you can opt out at any time).
    • Website Functionality: To improve user experience and enhance our website through analytics.
  3. Data Sharing and Disclosure

    We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

    •  Service Providers: With trusted third-party providers who help manage payments, booking systems, or website operations.
    •   Legal Obligations: If required by law, such as to comply with a court order or legal process.
    •  Marketing and Promotions: To share information about new services, special offers, or events (you can opt out at any time).
    •  Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
    All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  4. Data Security

    We take protecting your information seriously. Measures include:

    • Encryption: Sensitive data, like payment information, is transmitted using SSL encryption.
    • Restricted Access: Personal information is accessible only to authorized employees and service providers.
  5. Cookies and Tracking Technologies

    Our website uses cookies to enhance your browsing experience and gather analytics. Cookies are small files stored on your device to track activity and recognize your browser. You can manage or block cookies in your browser settings, though this may limit website functionality.

  6. Your Rights and Choices
    • Access and Updates: You can request to view or update your personal information.
    • Marketing Opt-Out: Opt-out of marketing emails by using the unsubscribe link in our communications or contacting us directly.
    • Data Deletion: You may request deletion of your personal information, except where data is required to fulfill legal or business obligations.
  7. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it regularly.

  8. Contact Us

    For any questions or concerns regarding this Privacy Policy or your data, please reach out to us:
    Email: hello@hbwcafe.com

At Holistic Beauty and Wellness Café, your trust is our priority, and we are committed to safeguarding your privacy.